6.0/101 votes#1 - The Delicate Art of Saying No
Season 1 Episode 1 - Aired 1/4/2004
An airline supervisor must handle a passenger who's drunk at 7 a.m., and a colleague has the delicate task of telling a passenger that he smells too bad to travel. In this high-flying new series, we provide viewers with complete access to the inner workings and emotional stories behind the daily workings of Southwest Airlines--from individual passenger's tales and dramatic reunions to action at the counter between passengers and employees.
Director: Matthew Barbato
Writer: Daniel Beaufort
- 6.0/101 votes
#2 - Terminal Beauty
Season 1 Episode 7 - Aired 1/26/2004
It's a busy and bizarre day at Southwest Airlines when a woman treats the LAX terminal as her personal bedroom, changing her outfit in full sight of fellow passengers. Supervisor Yolanda meets country singer Randy Travis before running into a group of drunk and troublesome young women who were kicked off their flight. And in Chicago, ramp staffers Hector and Juan hope they'll be chosen to throw out the ceremonial first pitch in front of 40,000 fans at Wrigley Field that night.
Director: Matthew Barbato
Writer: James Harrod
- 6.0/101 votes
#3 - It Ain't Over 'Til It's Over
Season 1 Episode 14 - Aired 3/8/2004
A blizzard in Chicago causes massive cancellations and delays at Southwest Airlines. Two honeymooners rush to make it to Los Angeles in time to catch a flight to Tahiti, but with most flights grounded, they may not make their connection. A group of teenage Eminem fans, who flew all the way from Idaho to LA to see their idol, discover it may be a long time before they set eyes on him.
Director: Matthew Barbato
Writer: Paul Bolton
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Matthew Barbato Ratings Summary
"The Delicate Art of Saying No" is the best rated episode directed by Matthew Barbato. It scored 6/10 based on 1 votes. It was written by Daniel Beaufort. It aired on 1/4/2004 and is rated 0.0 points higher than their second-best episode, "Terminal Beauty".