6.6/1013 votes#1 - 12 Hours Together
Season 1 Episode 1 - Aired 11/6/2021
911 Dispatcher, Essence Sullins, and the night shift team field non-stop emergency calls from 7pm-6am, including one that connects to someone in Essence's family.
Director: N/A
Writer: N/A
6.8/1010 votes#2 - Best of Luck
Season 1 Episode 2 - Aired 11/6/2021
On her last shift at CVD, veteran 911 dispatcher Christine Mazzeo must navigate the chaos of St. Patrick's Day and say goodbye to the work-family she's been with through thick and thin over 12 years.
Director: N/A
Writer: N/A
6.3/109 votes#3 - Training Wheels
Season 1 Episode 3 - Aired 11/13/2021
911 Dispatch Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers, and his fellow dispatchers.
Director: N/A
Writer: N/A
7.2/107 votes#4 - Octopus Mode
Season 1 Episode 4 - Aired 11/14/2021
Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone.
Director: N/A
Writer: N/A
7.2/107 votes#5 - Third Time's the Charm
Season 1 Episode 5 - Aired 11/20/2021
Nancy ties the knot. But first, the team must piece together the puzzle of a possible kidnapping. The dispatchers are interrupted during the Wedding Livestream when they hear police call out someone's been shot.
Director: N/A
Writer: N/A
6.0/107 votes#6 - 40 Shots Fired
Season 1 Episode 6 - Aired 11/21/2021
Dispatcher Melanie McCavish and the team ramp up into all hands on deck when a barrage of shots fired calls come in at the same time, including a call from the person who's been shot.
Director: N/A
Writer: N/A
6.0/106 votes#7 - What To Expect
Season 1 Episode 7 - Aired 11/27/2021
911 Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional calls, and instructing CPR to a mother who discovers her son is unresponsive.
Director: N/A
Writer: N/A
5.8/105 votes#8 - Put To the Test
Season 1 Episode 8 - Aired 11/28/2021
It's dispatcher Marra Wargo's first week in her new position as Supervisor. Despite handling lifelong anxiety, she leads the team through a storm of emergencies, panicked witnesses, and a dog in danger.
Director: N/A
Writer: N/A
5.6/105 votes#9 - Teamwork Makes the Dream Work
Season 1 Episode 9 - Aired 12/4/2021
911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands. Together they face back-to-back carjackings at the same gas station and a possible overdose that calls for immediate CPR, which Hayley has never instructed before...
Director: N/A
Writer: N/A
5.6/105 votes#10 - Double Homicide
Season 1 Episode 10 - Aired 12/5/2021
Supervisor Christine "Mooch" Muccino drives the shift through a series of crises including a fatal car accident and a horrific shooting in broad daylight, but nothing shakes her to the core more than when she learns of a crisis at home.
Director: N/A
Writer: N/A
NaN/100 votes#11 - They're Out There
Season 1 Episode 11 - Aired 12/11/2021
The dispatchers at CVD brace for Full Moon madness. All hell breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless.
Director: N/A
Writer: N/A
NaN/100 votes#12 - Help Is on the Way
Season 1 Episode 12 - Aired 12/12/2021
The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face, and a caller whose childbirth doesn't go exactly to plan.
Director: N/A
Writer: N/A
NaN/100 votes#13 - The First, First Responders
Season 1 Episode 13 - Aired 12/18/2021
It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the crime rate seems to be higher; night shift is going to have to get creative to sort out a mess of emergencies.
Director: N/A
Writer: N/A
NaN/100 votes#14 - Appreciation in Action
Season 1 Episode 14 - Aired 12/21/2021
Dispatch Appreciation Week is in full swing, raffle tickets are flowing, costumes are aplenty, and prizes will be won.
Director: N/A
Writer: N/A
NaN/100 votes#15 - Positive Impacts
Season 1 Episode 15 - Aired 1/1/2022
Jessica Merkosky taps into her cheerleader past to raise her team’s spirits and battle the heaviness of 911 calls. Her coworker Tiffany Ward, also takes on an emotionally-charged night when they each answer calls from families in a similar crisis.
Director: N/A
Writer: N/A
NaN/100 votes#16 - Work Family
Season 1 Episode 16 - Aired 1/1/2022
The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma into light. When Essence takes a break, a carjacking goes from bad to worse. Melinda caps off another night at dispatch with a cake with a twist!
Director: N/A
Writer: N/A
The Best Episodes of 911 Crisis Center Season 1
Every episode of 911 Crisis Center Season 1 ranked from best to worst. Discover the Best Episodes of 911 Crisis Center Season 1!
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending...
Genres:RealityCrimeDocumentary
Network:Oxygen
Season 1 Ratings Summary
"12 Hours Together" is the best rated episode of "911 Crisis Center" season 1. It scored 6.6/10 based on 13 votes. Directed by N/A and written by N/A, it aired on 11/6/2021. This episode is rated 0.2 points higher than the second-best, "Best of Luck".