Documentary following life at the Rio Park hotel in the Spanish resort for the staff and the holiday-makers to whom they cater. The first edition sees the staff ready to welcome thousands of Brits, but no sooner have they started than there is a problem when the lifts break down and they race to get them repaired.

Sharon on reception has pulled the short straw as three flightloads of Brits are expected at the same time, and to make matters worse there is a problem with the booking system. Five friends from Norfolk have arrived for some much-needed fun in the sun and hotel entertainer Tom is poolside to offer them a game of Human Target

The staff at the Rio Park and its sister hotel the Flamingo Oasis are gearing up to go the extra mile for their guests on gala dinner night. For hospitality manager Nelson and his team of chefs it's a chance to showcase their culinary skills, but will the Brits just want beer and bangers and mash

Managers at the Rio Park in Benidorm have clocked off for a bank holiday, so it's a great opportunity for junior staff to prove themselves. Abi is in charge on reception, looking after new team member Raquel and dealing with a tech malfunction. Sadly, the Spanish sun has gone AWOL, so lifeguard Daniel is left out in the rain until lovebirds Andy and Mandy, who have been coming to Benidorm for 40 years, rock up for a swimming lesson. When the sun finally makes an appearance, hotel regulars Roger and Sue are there to make the most of it, and they're also celebrating a very special occasion — their 51st wedding anniversary. Italian Night in the restaurant goes down a treat with pasta galore, even if some guests don't know that meatballs are Italian… And entertainment manager David has to step in as stage manager when a member of staff gets injured. The trouble is that he hasn't done it for quite a few years — but the show must go on!

Staff are gearing up for a weekend of fun and screams as Halloween arrives. At the Flamingo, Michael is on reception with a busy day of checking in guests, while the maintenance team deals with a burst pipe. Entertainment is key to Halloween and Shari is frantically getting the decorations up, while youngster Tom is entertaining the guests

The reception team gear up for a change of pace as a different generation start coming

Return of the documentary following life in the Spanish resort, this time at the Hotel Benidorm Plaza as Easter sees the start of the new holiday season. Checking in this week is a female rugby team from Manchester looking to let off some steam, a couple returning to relive their honeymoon, and friends hoping for solace in the sun.

As the team at the Hotel Benidorm Plaza prepare to throw a party to show off the hotel to local travel agents, the Spanish resort is hit by a rare rainstorm, resulting in the hotel springing leaks and causing the electricity to cut out. Meanwhile, a 14-strong friendship group party in memory of their dear friend, and a couple celebrate their 25th wedding anniversary at Benidorm's famously romantic waterfalls.

At Hotel Benidorm Plaza, it's all about making holiday dreams come true, whatever the season throws at them. This time, the sun rises on the Costa Blanca, and a crack team of housekeeping ninjas swoop around Hotel Benidorm Plaza. With the heat rising, a full house and a shortage of towels, it's up to new receptionist Ruben to deliver the goods.

Staff at Hotel Benidorm Plaza are trying to keep their cool as the reception air conditioning has a temporary malfunction, while guest experience manager Rosanna sweeps Holly and Dan off to one of Benidorm's best-kept secrets. Owner Fede and his wife are turning 40 and have challenged hotel manager Angel to throw them a party at the hotel for the great and the good of Benidorm.

With the Benidorm Plaza full to bursting, and housekeeping pushed to their limits, the clock is ticking as bride-to-be Hannah and her hen party are keen to check into their rooms to get the party started. Meanwhile, restaurant manager Pepe is challenged by new hotel manager Angel to revamp his weekly Gala Dinner.

New receptionist Ruben is about to experience his first unhappy customer as he works his first solo shift, while groom-to-be Dwain is whisked away from his stag do to get wedding-ready with fitness instructor Sarah. Also checking in today are two friends, with Michael treating his old pal JJ to a weekend away at their favourite holiday hotspot, and the pair's tickets aren't the only thing he