Customer Loyalty

7.6/10 · 5,430 votesJan 24, 201323 min

Ranked #11 of 23 in Season 9•−0.1 vs season avg

Dwight tries to stop Darryl from moving to Jim's start-up company. Jim misses his daughter's first recital, to Pam's dismay. Nellie spills the beans about Pete and Erin.

Cast4

Rainn Wilson

Dwight Schrute

John Krasinski

Jim Halpert

Jenna Fischer

Pam Beesly

Ed Helms

Andy Bernard

Crew5

Kelly Cantley-Kashima

Director

Gabe Miller

Writer

Jonathan Green

Writer

Matt Sohn

Director of Photography

Rob Burnett

Editor

Discussion

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Episode Summary

"Customer Loyalty" is episode 12 of The Office season 9. It scored 7.6/10 from 5,430 votes, ranking #11 of 23 episodes this season (season average 7.7). Directed by Kelly Cantley-Kashima and written by Gabe Miller, Jonathan Green, it aired on January 24, 2013.

Customer Loyalty

Seasons9

Season 9 Episodes23

Cast4

Crew5

Discussion

Episode Summary