It's Christmas Eve but all is not well. A hapless team of criminals are planning to nick the takings: can Gavin save the day?

Valco is cracking down on counterfeit money, and when Lisa tells Rose that a customer is pulling the wool over her eyes, she decides to take matters into her own hands.

Gavin's new assistant, Daniel, starts today and is thrown into the deep-end while Gavin deals with the arrival of the owner of Valco, who's dropping off his daughter, Charlie, to start working at the Warrington branch.

France pulls out all the stops for the big reopening, booking a celebrity shopper in the form of Kelly Brook. An unimpressed Gavin, meanwhile, crosses the line.

Valco's new recruits arrive, but when Colin sees them walking up the aisle, he's horrified when he recognizes one of them... his very own Nan.

Cheryl starts to seriously regret leaving Gavin in charge of the wedding plans. Katie's left to show Lou the ropes - and that's not something that proves easy.

Andy the butcher is smitten by his ex, Sarah and can't wipe the grin off of his face, divulging a few too many details about their date the night before. Richard France decides that the new 'Valco Better' needs a new dedicated fast lane, for every shopper's essential items.

Brian struggles to hide his scepticism when first aid training gets under way, while security guard Ian is outfoxed by an unwelcome visitor to the store.

Changes abound as the supermarket sitcom begins its third series. Gavin and Julie meet the new head of strategy, a flashy upstart with big plans for Valco

Richard France's latest brainwave is given the greenlight - a 'suggestion fort' to find out what customers want from the Valco Better store.

Things start to crumble as new worker Margaret works as cashier, and Julie gets upset as only two people want to come to her tea party.

Gavin finds himself at odds with the forward-thinking Richard during a brainstorm for the new Valco Better store. Valco could soon be down a staff member as well when a visit from Emma's dad prompts Kieran to consider moving out of Warrington.

Richard France holds a workshop to try and help the Valco staff understand customer loyalty with a series of acronyms and training exercises.

Staff gather for the night shift to give the store the final once-over ahead of its reopening, but emotions run high after Julie misconstrues a conversation she heard between France and Anna, and reports back to Gavin.

Gavin is back at work and doing his best to be a bit more like France. Plus, Colin and Lisa's stag and hen dos are almost upon them.

Freddie Flintoff is launching a brand new party range in Valco and for the main press event he hosts a small game of cricket in-store with Gavin taking the lead.

Valco have rolled out a new uniform and Cheryl is delighted to see that Gavin has turned a real corner when it comes to coping with change. That is, until CEO Brendan O'Connor pays an unexpected visit making an announcement that leaves Gavin reeling.

Julie's predecessor, Leanne, pops in - much to her dismay. Margaret attempts to succeed on the tannoy.

Leighton is promised a trip to head office by Richard France to pitch his ideas, which Gavin thinks is a terrible idea. Julie's frustrations with Gavin's girlfriend turned Valco employee Anna reach an all time high. Andy decides to leave the Warrington branch of Valco for pastures new as follows his former flame, Sarah, to Scarborough.

The fallout between Gavin and France is the talk of the store, even more so when Julie is temporarily promoted to manager. Plus, Katie makes a discovery.

Daniel's running the store when head office announce the canteen is no longer free. The staff are not impressed so Charlie takes them all out to lunch to take the heat off Daniel.

Gavin relays the shocking news that rival chain Lauda is due to open on Valco's patch. While the news worries the rest of the staff, Gavin remains unconcerned. That is until he learns that the store will be run by notorious manager Cheryl Fairweather.

Duncan takes great delight in announcing the failure of Gavin's health food drive by spreading rumours across the shop floor. Meanwhile, Neville is roped into giving Linda driving lessons.

Gavin's out for answers when there's a fire during the night shift. Meanwhile, Lisa tries to make Colin's childhood dream a reality.

Julie is in a right pickle when the new area manager and an old friend calls in a favour. Elsewhere, Kieran gets some stick for his 'beard'.