6.0/101 votes#1 - The Delicate Art of Saying No
Season 1 Episode 1 - Aired 1/4/2004
An airline supervisor must handle a passenger who's drunk at 7 a.m., and a colleague has the delicate task of telling a passenger that he smells too bad to travel. In this high-flying new series, we provide viewers with complete access to the inner workings and emotional stories behind the daily workings of Southwest Airlines--from individual passenger's tales and dramatic reunions to action at the counter between passengers and employees.
Director: Matthew Barbato
Writer: Daniel Beaufort
- 6.0/101 votes
#2 - Kids... Who'd Have Them?
Season 1 Episode 5 - Aired 1/12/2004
It's another challenging day at Southwest Airlines. In Chicago, distraught passengers demand compensation for the worst flight of their lives. Seems a rowdy group of biker kids disrupted the flight all the way from Las Vegas. Meanwhile, at LAX, a 10-year-old on his first unaccompanied flight is lent a hand from a flight attendant, and after a stressed mom and her two kids miss their flight, their attempts to get home to San Diego push everyone to the limit.
Director: Lee Servis
Writer: Daniel Beaufort
- 6.0/101 votes
#3 - High Spirits
Season 1 Episode 9 - Aired 2/2/2004
The FAA rules are clear, alcohol and air travel simply do not mix. In LA, passenger Wayne Samuel has been drinking and it's fallen to supervisor Yolanda to tell him he's too drunk to board the flight. It's the night of the Southwest Spirit Party--a vast annual staff gathering--and a huge occasion for supervisor Mike. He's invited a special guest he wants to introduce to his colleagues. Gospel group the Faithway Doves are on their way to Chicago to be honored by the American Gospel society and surprise their fellow passengers with some remarkable spirituals.
Director: N/A
Writer: Daniel Beaufort
- 6.0/101 votes
#4 - For Better For Worse
Season 1 Episode 13 - Aired 3/1/2004
Wedding bells are ringing at Southwest Airlines, but not everything is going according to plan. In Chicago, a passenger going to her nuptials is denied boarding because she's too drunk to fly. In Hollywood, a stuntman waits anxiously with an engagement ring for his girlfriend--but will she show up? And pilots John Trumble and Annie Fitzgerald elope to Las Vegas.
Director: Jim Warren
Writer: Daniel Beaufort
- 6.0/101 votes
#5 - There's Real Time... Then There's Airline Time
Season 1 Episode 17 - Aired 3/29/2004
Southwest Airlines workers race against the clock to help passengers in distress. At the ticket counter in Los Angeles, Mike is confronted by a frantic woman who's late for her flight, but there's little he can do to calm her down. Meanwhile, in Chicago, a passenger is desperately trying to get to her dying mother. Supervisor Denise has to tell her that she didn't make her original flight and is rebooked on another flight--but will it be too late?
Director: John Mounier
Writer: Daniel Beaufort
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Daniel Beaufort Ratings Summary
"The Delicate Art of Saying No" is the best rated episode written by Daniel Beaufort. It scored 6/10 based on 1 votes. It was directed by Matthew Barbato. It aired on 1/4/2004 and is rated 0.0 points higher than their second-best episode, "Kids... Who'd Have Them?".