6.0/101 votes#1 - Times Change
Season 1 Episode 4 - Aired 1/19/2004
A&E's exclusive look at Southwest Airlines continues with pilot Steve Palmason's last flight after 30 years of service. Friends and family are onboard, and Southwest President Colleen Barrett and legendary chairman Herb Kelleher wait to greet him. Meanwhile, at LAX, supervisor Mike Carr faces the delicate task of helping an Alzheimer's patient clean up after he's had a small accident.
Director: John Mounier
Writer: N/A
- 6.0/101 votes
#2 - A Team Effort
Season 1 Episode 10 - Aired 2/9/2004
It's a day of tension at Southwest Airlines. Erik faces the worst nightmare of all ramp workers. For the first time, he must push a $40-million plane out of a tiny gate, knowing that a mistake can cost the company millions of dollars and Erik his job. In baggage claims, David has to control his own nerves when a customer insists that the airline lost her luggage. And supervisors at LAX must confront a swarm of dangerous bees that has set up a hive at Gate 13.
Director: John Mounier
Writer: Paul Bolton
- 6.0/101 votes
#3 - There's Real Time... Then There's Airline Time
Season 1 Episode 17 - Aired 3/29/2004
Southwest Airlines workers race against the clock to help passengers in distress. At the ticket counter in Los Angeles, Mike is confronted by a frantic woman who's late for her flight, but there's little he can do to calm her down. Meanwhile, in Chicago, a passenger is desperately trying to get to her dying mother. Supervisor Denise has to tell her that she didn't make her original flight and is rebooked on another flight--but will it be too late?
Director: John Mounier
Writer: Daniel Beaufort
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John Mounier Ratings Summary
"Times Change" is the best rated episode directed by John Mounier. It scored 6/10 based on 1 votes. It was written by N/A. It aired on 1/19/2004 and is rated 0.0 points higher than their second-best episode, "A Team Effort".