Superstar Katherine Cole comes to town for a stage play, accompanied by her devoted manager Anthony. Katherine and Anthony's stormy love-hate relationship stretches back twenty years, and a misunderstanding at one of the rehearsals leads Katherine to fire Anthony. However, Katherine is too nervous to do the play without Anthony, and she frantically searches for him. After she finds him, he helps her face her fears and do the play. When Peter falls sick, the temporary secretary, Bobby, mothers him. While spoon-feeding chicken soup to Peter, Bobby suggests a blind date with her niece, Robin, who turns out to be the most gorgeous woman Peter has met in a long time. A hard-driving career woman, Pamela Harding, on a business trip away from her husband and young son, finds her long-missing ex-husband, Mike, among the hotel staff. Their reunion turns from acrimonious to passionate as they spend the night in Pamela's suite. When Pamela's husband Jeffrey Harding, and six-year-old Timmie, show u

Television sportscaster, Larry Dawson, and his director, Biff Henry, are in San Francisco to telecast a '49ers' football game. When Larry's wife Maggie arrives unexpectedly, she finds her husband and Biff in a flagrant situation, and she's stunned when her husband admits he's bisexual. In spite of their dilemma, Larry and Maggie share a reunion with their son Kevin in town from school. Wealthy cement contractor Leo McGurty checks in with his voluptuous secretary, Ruby Turner, and enlists Mark's aid in refining the socially inept secretary. Mark tutors Ruby on art and culture, finding her to be a delightful diamond in the rough. Ruby is charmed, having never been lavished with so much attention. Leo puts a stop to the developing romance, but Mark warns him not to take Ruby for granted. In front of all the guests at an important social event, Leo proposes to Ruby, and she accepts. Christine emerges as a celebrity via her appearance in a Nutrawheat cereal commercial and is asked to becom

A convention of white supremacists led by Russell Slocum antagonize two elderly African-Americans, Carrie and Garland Fisk, who are on a long-delayed honeymoon. The Fisks return from shopping to find their room has been broken into and trashed. Pushed too far, Garland, disguised as a waiter, slips into the banquet room and flings a tray of food at Slocum. Peter informs Slocum that two of the hotel's chambermaids saw members of his group break into the Fisk's room. Peter packs the racists' bags and gives them a small refund, with a reimbursement for the Fisk's deducted. An overprotective mother, Helen Scofield, seeks psychiatric treatment for her 21-year-old daughter, Andrea, who has been mute since seeing her father burn to death. After a doctor recommends institutionalizing Andrea, the young woman wanders away from the hotel and befriends a street mime named Michael. With Michael's encouragement, Andrea speaks for the first time in ten years and begs Michael not to leave her. Michael

Christmas draws near as Susan Walker, a divorcee, checks in with her daughter, Lisa, at the same time that Paul Manning is rehearsing his ingenious robot, Tim. Lisa decides Paul should marry her mom. Lisa kidnaps the robot then insists that Paul join them for Christmas Eve at Grandma's house, where Lisa's matchmaking is a success. Christine hires Nicholas Edmund, a jovial old codger, to play Santa Claus for guests. When he requests a small advance, she borrows a ten-dollar bill from Peter, who is later distressed because the ten-dollar bill carried a girlfriend's phone number. Serendipitously, Peter's ten-dollar bill later returns to him, having passed through several hands. Lonely schoolteacher Agnes Simpson seeks yuletide companionship and discovers her former schoolmate Mrs. Cabot, who moves the employee party to Agnes's room. Room service attendant Ray Follard is forced by his bullying brother, Pike, to cooperate in a burglary scheme. Pike invades Mrs. Cabot's penthouse suite and f

The St. Gregory Hotel prepares for the elaborate wedding of Maggie Blackwood (MARY CROSBY), daughter of an aristocratic San Francisco family, and Jeff Strider (BOYD GAINES), adopted son of Gil Strider (STEVE FORREST), a computer manufacturer. However, prenuptial jitters set in and Jeff tries to deal with the anger he feels toward the mother he never knew who gave him up for adoption. On the eve of the wedding, Maggie's father, Lewis Blackwood (ROBERT STACK), is caught by his wife Eleanor (DINA MERRILL) with a Blackwood Company Executive, Paula (PATRICIA McCORMACK). Meanwhile, the groom's father is facing financial ruin as a result of his business partner's illegal stock manipulations. When Gil asks Mrs. Cabot for a temporary secretary, she arranges for the services of Teresa Clayborne (VERA MILES), whose expensive clothes seem out of range for a secretary. When the wedding rehearsal falls apart from all sides, Teresa intervenes to bring Maggie and Jeff back together and save the weddin

The hotel is the setting for the fictitious wedding of popular soap opera stars Cliff Palmer and his leading lady, Stacy. When Cliff grants an interview to the charming young fan club president, Robin, she seduces Cliff over dinner, and they end up spending the night together. Cliff seems not to notice Robin's difficulty separating fiction and reality, laughing it off as a joke when she asks him not to go through with the on-camera wedding. It becomes clear that Robin is disturbed, however, when she puts on Stacy's wedding gown and attacks Cliff with a knife. A resourceful young shoe shiner, Hank, is determined to establish his own business in the hotel corridors, eluding Peter and charming the hotel staff. Eventually, Peter rewards Hank with his own approved shine stand. Meanwhile, the hotel is also hosting a sequestered jury. Feisty Estelle urges her roommate, Alison, to encourage an obvious pass by another juror, Joe. However, when Joe suggests dinner, Alison declines, much to Estel

Former college friends Bob, Tom and Susan meet for a weekend reunion, all three having recently ended long relationships. When Bob and Susan sleep together, Tom's anger betrays his longtime love for Susan, and the reunion begins to disintegrate. Although Bob and Tom get into a fight, the three friends eventually reconcile. Meanwhile, Peter is jealous of Christine's affair with Adam Kirkwood, a wealthy, young, international businessman. Returning after a long mourning period for his late wife, the hotel's venerable chief of security, Art Patterson, believes that his assistant, Billy, is after his job. Patterson plants a bomb in the hotel basement. When George Sandler, a rich man with political aspirations, hosts a fund-raiser, Adam invites Christine and Peter. Trailing them is Mr. Rider, an FBI agent interested in Adam's illegal weapons shipments.

When Christine announces her resignation, the entire staff is saddened. Christine leaves a note for Mrs. Cabot explaining her frustration with Peter, who uses their professional relationship to avoid showing Christine his feelings. Both Julie and Megan become upset when Peter promotes Julie to Christine's vacated position. Christine is distraught because Peter didn't consult with her in finding a replacement, while Megan is jealous and doesn't understand why she was overlooked. After making an emotional speech at Christine's going away party, Peter is overcome by his feelings and heads for the hotel bar to drown his sorrow. Billy tells Peter to admit his love to Christine. Peter goes to her apartment, but he still can't express himself, and Christine gets into her cab to go to the airport. Peter blocks the cab with his car and finally pronounces his love for Christine. They fall into each other's arms. Peter and Christine's celebration is short-lived, however, when they are informed th

Paula Todd has a reunion with her long-lost sister, Stephanie, a workaholic antique dealer, and her husband, Preston Dwyer. Paula and Stephanie's meeting is emotional, but Stephanie keeps busy and leaves Paula and Preston together. After Preston reveals to Paula that Stephanie has become frigid, he makes a pass at Paula. Stephanie becomes furious, but Preston explains his predicament to his wife and declares his love for her. Stephanie decides to seek help, and the Dwyers embark on a second honeymoon. The hotel staff is excited that Mrs. Cabot will be interviewed by Alexander Heath for a magazine cover story. After various blunders by the well-meaning staff, Heath forsakes the ""quiet elegance"" theme of his article and praises the staff's unpretentious human qualities instead. When Owen Lloyd recruits a naïve teenager, Kelly Braden, into prostitution, Peter asks a retired madam, Rita LeLaine, to confront Lloyd and pretend the area is her territory. Unintimidated, Lloyd sets Kelly up wit

Christine sees a briefcase filled with money in a car driven by Scott Baker. Later, Christine sees the now empty briefcase in Peter's office as Peter introduces her to Vanessa Clark, an old girlfriend. Christine is suspicious of Vanessa, but Peter refuses to listen. In fact, Vanessa has talked Scott into embezzling $850,000 and has contacted a fence, Steiner, to launder the money. Scott is, however, unaware that Vanessa plans to run off to Hong Kong with the money. Dan and Lisa Mason welcome Kim Lan, a 12-year-old Vietnamese orphan, escorted by Sister Nuyen to a foster home in America. Dan, a lawyer and Vietnam veteran, relocates Vietnamese children. Lisa is proud of her husband's efforts, but is stunned when Kim turns out to be Dan's daughter. Lisa cannot accept Kim, and is torn between a mother's concern and a wife's anger. After Kim tries running away, Lisa reconciles with Kim, who eventually feels like she's found a new family. Dave and Megan try to arrange a date between Mark and

Junior hotel executive Hillary Lindamont becomes starry-eyed over Michael Robson, which depresses Mark, who has a crush on Hillary. Michael videotapes sex with Hillary and threatens to use it to accuse the hotel of running a brothel. Peter pays the ransom, but Billy picks Michael's pocket and recovers the money. Peter follows the blackmailer and punches him out. A ten-year-old street kid, Cat Locatelli, sneaks into a hotel suite and begins to live off room service. Billy catches Cat, but is sympathetic, having once been on the streets himself. A well-intentioned social worker arrives to escort Cat to a children's home in the country. Cat feels betrayed, but Billy tells him he has to grow up to become a man. Milly Toland, a permanent resident of the hotel, wants to celebrate her birthday with her socialite daughter, Louise, and lawyer son, Rob, but her children leave early, leaving only Mrs. Cabot when the time comes for Milly to cut the cake. Shocked at the indifference of Milly's chil

Prince Eric, a handsome and young member of Scandinavian royalty, has a chance meeting with Kathleen, the Irish maid traveling with the wealthy Jenks family. Entranced by her beauty, he invites her to a charity ball. Kathleen accepts, but doesn't learn until later about Eric's royal background. When Peter's date for the charity ball cancels, he asks Christine to take her place. Christine refuses, and Peter realizes how rude his invitation sounded. After Peter apologizes and asks Christine again, the two spend a pleasant evening together. Kathleen and Prince Eric dance together all evening, but when the prince begins speaking romantically of their future, Kathleen, who realizes their worlds are far apart, leaves in tears. The next morning, Eric finds Kathleen and proposes marriage, and Kathleen accepts. Meanwhile, Andy Harrington, who attends law school with the bellman, Dave, walks in on his mother, Barbara, as her new fiancé, Frank, injects her with cocaine. Andy is furious, but Barba

The hotel is host to a beauty contest. Among the contestants is Miranda Harding, whose mother Barbara, a former beauty contestant herself, has entered her reluctant daughter in pageants since the age of three. When contest judge Garrett Rhodes makes a pass at her, Miranda gives in, thinking she's doing as her mother wishes. A quarrel with her mother later prompts Miranda to take responsibility for her own life. Miranda announces the judge's retirement at an appropriate moment during the contest and wins the pageant. Meanwhile, Frank ""Squire"" Vance, a professional thief who once saved security chief Billy's life, checks into the hotel. Squire has designs on Julie, who is a clerk, and on the hotel safe as well, leaving Billy struggling with mixed emotions about his true loyalties. As Julie begins to fall for Squire's charm, Squire pulls a gun and forces her into the vault where Hal, a bonded courier, is removing two-million dollars in blank industrial certificates. As Squire takes the co

Leslie DeVeer, the owner of a hotel chain, seeks revenge against Mrs. Cabot; Leslie has never forgiven Mrs. Cabot for marrying the man Leslie loved. Leslie offers to make Peter the top executive of her six Caribbean luxury hotels. Angry that Leslie would make the offer to someone she'd just met, Craig Chase, Leslie's right-hand man, packs up and leaves. Peter meets with both women and tells them he can't accept Leslie's offer, since he knows it has to do with their rivalry. Journalist J.J. Powell intends to get an exclusive story from publicity-shy rocker Diz Wilder. Minus his wig and redheaded band, Diz Wilder sets off for a day of sightseeing, dressed neatly in a tweed jacket. Without letting on that she's a journalist, J.J. manages to meet Diz, who claims to be a travel agent. After spending the entire day and night together, J.J. refuses to expose Diz, but her editor publishes the article anyway. David and Martha Jane Connelly want to recreate their wedding day when they saw Libera

Fashion designer Nolan Miller and his fashion show director, Sally, set up for a gala. Diana Aikins, a model who is losing her youthful look, runs into wealthy Australian rancher Cody Blake, with whom she once had a brief romance. Cody persistently attempts to woo Diana, but Diana, who is up for an assignment with a new perfume line, has no desire to move to Australia. Learning that the perfume company will accept Diana only if she agrees to a face-lift, Cody proposes marriage and Diana accepts, leaving Christine to substitute for her at the fashion show. Dave and Megan are expecting a child, though Megan fears they cannot afford parenthood and should discuss an abortion. However, they learn the hospital was in error: Megan isn't pregnant. Peter is smitten by Alison Brunel after dinner at Alison's townhouse leads to a delightful night of love. Peter and Alison appear to be falling for each other when Alison reveals that she is in a celibate marriage with a wheelchair-bound husband. Her

Two precocious youngsters, Sara, 12, and Ben, 11, check in with their industrious father and their governess, Miss Oliver. Ben and Sara play a prank on Billy by faking an intruder attack. After Ben and Sara overhear an argument punctuated by a pistol shot, they see someone in a Burberry coat sprinting away. They find a dead woman's body in the front seat of a car, but when they take their father to the scene, the body is gone. When they inform Billy, he walks away. Christine's aunt Addie, a wealthy widow, is in town for a reunion with her lover Luke. After Peter exposes Luke as a hustler, Christine informs Addie about Luke's questionable character. Already aware of Luke's hustling, Addie chastises her niece for meddling. Ben sees Miss Oliver in a Burberry coat and is convinced that she is the murderer. Ben and Sara uncover evidence that she has killed the real Miss Oliver and has assumed her identity. As the impostor attempts to kidnap Sara at gunpoint, the police and Billy arrest her.

Drew Hayward, Peter's college classmate, starts as the new director of hotel operations. Julie hopes to become Hayward's assistant manager, but Hayward makes the job offer contingent on sexual favors. Because Julie thinks Peter would back his college friend, she doesn't report Hayward's harassment. When Julie rejects Hayward's job offer, he grabs her and threatens to have her fired if she doesn't have sex with him. Julie breaks free and tells Peter about the incident. Hayward claims that Julie tried to seduce him to get the job, but Julie reveals that she secretly recorded their previous conversation; Peter gives Hayward ten minutes to collect his belongings and leave. Maggie Lewis, a flower vendor at the hotel, seeks Christine's help. Lisa, the child Maggie gave up for adoption, is marrying Roger Easton, the son of snobbish Ruth Easton, and Maggie needs Christine and Peter's help to put up a well-to-do front and save Lisa embarrassment. Suspicious, Mrs. Easton checks up on Maggie's ba

A stalker threatens Christine, prompting Peter to move her into the hotel and assign her a 24-hour guard. Christine's stalker causes an electrical blackout in the hotel, gets into her room and tries to overpower her. After the electricity is restored, Christine comes face-to-face with Don Walden, an executive for the hotel's public relations firm. Don is about to stab her when Peter rushes in and subdues him. Isabel Darby, a young pregnant girl, sits in the lobby after leaving her fiancé, Jeff, at the altar. Isabel goes up to a hotel room to rest, then goes into labor a short time later, just before the electrical blackout. Mark arrives with a flashlight, and Billy orders him to look after the girl while he locates the doctor. Before Billy can return, Mark delivers the baby. Jeff arrives shortly after and assures Isabel of his love. British gentleman Tony Fielding, an old flame who courted Mrs. Cabot during World War II, rekindles emotions with Mrs. Cabot over a romantic dinner. Former

Senator Tom Andrews has an opportunity to run for President, but his affair with newswoman Carly Knight stands in the way. Senator Andrews's wife, Gwen Andrews, knowing a divorce now would cost her husband the presidency, tells Carly that if Tom had to choose between Carly and the presidency, Tom would grow to hate Carly. After Carly calls off the affair, Senator Andrews announces his candidacy. Meanwhile, Holly Crane, Mrs. Cabot's niece, schemes to get Christine fired so she can assume her job. Holly poses as Christine in a phone call to Roy Iverson, Jr., offering sexual favors if he chooses the hotel for an upcoming convention. Peter tricks Holly into admitting she placed the call. Wallace Egan registers as Mr. and Mrs. Egan, but spends the whole time alone. The Egan's spent their honeymoon at the hotel, and though his wife died recently, Egan has returned for their anniversary. Mark's high school chemistry lab partner, Gloria, now 100 pounds lighter, is determined to get Mark to not

Peter is torn between fear and desire when his ex-wife Janet arrives at the hotel and is determined to reconcile and prove she is no longer an alcoholic. After setbacks prompt Janet to drink again, Peter has to rescue her from a suicide attempt. Janet decides to leave the next morning. She tells Peter about a special anniversary cake the members of Alcoholics Anonymous receive after one year sober. Peter promises to help her celebrate that anniversary. Penny sets up her sister Nancy Domenico with a blind date, who stands her up when he sees that she's rather plain. After Christine urges Mark to find her a date, Mark promises Leo Cooney, a hotel worker, two Saturdays for taking Nancy out. Despite that the date goes well, Nancy learns that Leo was bribed, and she runs away. However, Leo finds her and they reconcile. An elderly couple, Donald Brakwell and Edith Krause sneak away from a retirement home and use their son's credit card to live it up. When Donald and Edith are discovered, Don

Peter enjoys a reunion with old friends, Kurt and Judy Milford. Peter, who used to date Judy, invites the couple to dinner, but Kurt bows out. When Judy returns from the dinner, Kurt drunkenly accuses her of cheating and beats her. The next morning, Kurt apologizes to Judy; however, he mercilessly rapes her that night. Judy shops for a gun, while Kurt tells Peter that his wife has a drinking problem. In their suite, Judy waits for her husband, pistol in hand. Peter sees her with the gun and tries to reason with her. When Kurt enters and lunges at Judy, she shoots Kurt in the shoulder. Receptionist Megan and bellman Dave are having troubles, too. Their jobs, plus Dave's law studies, keep the couple apart. Billy suggests that Dave pay more attention to anatomy than law. Dave corners Megan in a hotel broom closet and makes his interests clear. Robbie Joe Carson, a country boy with an oil fortune, showers Christine, his former girlfriend, with expensive gifts. With Christine present, Robbi

Peter hosts a reunion with college classmates Hal Dryer (GEOFFREY SCOTT) and Lester Hooten (CLIFF POTTS), who has become a rich cattle rancher and has married his college sweetheart, Tracy (DEBORAH MAY). The reunion turns sour when Hal flirts with Christine, and Lester becomes jealous of the warm rapport that develops between Peter and Tracy. Lester realizes, however, that his problems with Tracy stem from his long hours of work that leave her alone at the ranch. Mrs. Cabot decides she's lost touch with the workers and is determined to join them in their duties, a move which leads to nothing but aggravation for the staff as Mrs. Cabot fouls up their work. Playboy Ashley Bennett's (JOHN DAVIDSON) mother (BARBARA BAXLEY) has trapped him into a blind date with archeologist Dorothy Mintzer (SHELLEY SMITH), whereas Ashley has a date with a gorgeous model. Mistaking a spinsterish woman for Dorothy, Ashley trades places with a hotel bellman, Jon Kolzak (JAMES HOUGHTON). When the beautiful, re

The St. Gregory Hotel is the setting for a grim custody battle over a nine-year-old girl, Lindsay, when it is revealed that she is the missing child of Tom and Sally Banks. Lindsay is now in the custody of policeman Will Pomeroy and his wife, Cheryl. Will did not learn of the Banks' search until years after bringing the girl into the family. Though the Banks have a legal claim to Lindsay, the girl objects to the idea of leaving the Pomeroys for a pair of strangers. Lindsay points out that she has two mothers now and wishes to visit the Banks. Dave and Megan have their first serious quarrel when he brings in a con artist, Wade Stafford, who persuades Dave to give up law for a get-rich-quick scheme in real estate. Megan leaves to stay with Julie, then returns to their apartment to find that Wade has brought home a couple of girls to lift Dave's spirits. After losing a game of basketball, Peter realizes that he's no longer as young as he would like to believe. Peter feels better after bea

Security is tightened when rumor of an assassination attempt by a Middle-Eastern terrorist group threatens Israeli minister Jacob Ben-Goz, who is preparing for a press conference at the hotel, unaware that Troy, a would-be assassin, has targeted Ben-Goz's advisor Evan Paige, a state department diplomat. Meanwhile, Patricia St. Claire, a young mother left destitute when her husband walked out, believes that becoming a prostitute is the only way she can pay the mortgage on her home. Peter comes to her rescue by securing her a job with a greeting card company. Harriet Gold, with help from her friend Sheila and spiritualist Felicity, attempts to communicate with her late husband, Morton, who died in the St. Gregory Hotel years before. She is seeking his permission to remarry. Dave believes a guest, Herbert Pitts, is an important hotel critic. The guest is subsequently given the red carpet treatment. Pitts, a man who's been ignored all his life, is overwhelmed by the exemplary treatment he

Nick Tomasino, the son of a poor family whom Mrs. Cabot has allowed to stay at the hotel after a fire destroyed their home, befriends Donna Corry, a young woman from a wealthy family. Donna showers Nick with gifts shoplifted from the hotel's stores. When Nick tries to return a stolen gift discreetly, Peter and Billy spot him and accuse him of shoplifting. The shop-owner doesn't press charges, but notifies Nick's father. When Jonathan Corry finds a variety of stolen items in his daughter's room, Donna claims they belong to Nick. Mr. Corry relies on his instincts and tells Nick's father that Nick has been trying to protect his kleptomaniac daughter. Zan Elliott, a female playwright, invites her best friend, Eileen Weston, to her opening night in San Francisco, and reveals that she is gay. Eileen is incredulous and cannot treat Zan in the same way as in the past. Eileen spends the night with a male hotel guest, whom she cares nothing about. Feeling rejected, Zan also spends the night with