Casey quits to take a new job, only to realize that her new boss hired her only for her looks.

Annie hooks up her husband, Fred, with Hank for a ballgame in hopes of getting him interested in getting out of the house. But her plan works all too well when Fred and Hank begin spending more time together than she hoped for. Meanwhile, Jack discovers a patient (Peter Scolari) is a former associate of his -- who ratted him out to the feds.

Paco wins the lottery and decides to bank the money and keep his job -- until Jack talks him into quitting. But turns out there were many more winners than Paco anticipated, leaving him with virtually nothing. Jack is uninterested in helping Paco get his job back -- until he realizes that Paco won't be replaced and he'll be stuck doing all the work. Meanwhile Hank and Gina share a moment during one of their study-dates... which leads to dinner... which leads to sex.

Laverne checks into 3 West to have her webbed toes fixed, but when Sandy gets wind of the situation, toes aren't the only things being separated. Gina, hopped up on recently becoming a US citizen, vows to track down the slumlord that owns Paco's building… which turns out to be Jack Trenton. And Luke and Hank butt heads over Luke's problem with authority.

The hospital is sold to the Healthweb Corporation, and the new owner, Mr. Waites, pulls one of his hotel managers to be the new corporate representative of the hospital. The new rep, Casey MacAfee (Loni Anderson), disguises herself as a patient for ""research"" and proceeds to annoy the staff. When Mr. Waites arrives, he gives Casey a promotion for her good work – he puts her in charge of the hospital as the administrator. Meanwhile, Gina finally announces her pregnancy (though at 5 months, it's more than obvious), and Hank finally proposes. And Jack begins his obsession with Casey, who begins her obsession with Harry Weston…

A student nurses decides she wants to emulate Casey; a hypochondriac can't accept turning 40; a man has a throat operation because he sounds like Jack Nicholson; Jack and Paco fight; Julie loses a patient.

Wanting to fit in with her new co-workers, Casey invites the staff to a Halloween party in her home, where she shows off her snow-globe collection. Julie, who has issues confronting Casey, steals one of the snowballs... and Jack gets blamed. Hank gives Paco a box of his ""guy stuff"" Gina was throwing away, that includes a very valuable baseball card.

Sandy, who has become increasingly hostile, is pressured by Julie and Annie to see a psychiatrist. Jack and Hank try to gain inside stock information from a comatose patient.

Annie gets to go on a second honeymoon, so she leaves Julie in charge -- which really ticks off Sandy and Gina. Jack tries to con a dying patient out of his beloved railroad-watch.

Sandy throws Luke a surprise birthday party, to his annoyance. So he decides to give her a glimpse of his world by taking her to a remote cave where he claims he likes to hang out. Meanwhile, Jack agrees to look for Annie's lost wedding ring in return for her taking some hours off of his community service time. What Annie doesn't realize is that Jack's got her ring in his pocket.

Sandy reluctantly agrees to go on a date with Jack. They spend the evening on a riverboat casino where Sandy sees how big of a shark Jack really is.

It slips that Gina had sex with Hank, and now Hank's being clingy and obsessive. Particularly when Gina hits it off with an attractive immigrant she bumps into in the elevator. Meanwhile, Jack delves back into insider trading -- with Gina's new boyfriend.

Jack and Paco spend their time slacking off in an empty room in an unfinished wing, but thier hiding place is discovered when they have to save a construction worker who's swinging out-of-control outside the window. Meanwhile Luke has to tend to the nun from Hell and Hank tries to get Gina back into bed.

Casey orders new, obnoxiously-loud, yellow hospital gowns, much to Annie's chagrin. Patients begin complaining that the new gowns are making them itch, so Paco and Jack are assigned to wash them. But after Paco puts the gowns in the dryer, it's discovered that they're flammable. When Mr. Waites shows that he's not happy with the flaming gown situation, Casey lets Jack take the blame. Meanwhile Hank tries to find a romantic way to re-propose to Gina, and he settles on a barbershop quartet... but Gina's taken a leave of absence and disappeared. And Julie points out to Annie, that she would rather ""swing"" like a gate than confront Casey.

Casey spies on the staff by installing a security camera in front of the nurse's station, and everyone begins ""performing for the spycamera."" Annie keeps trying to express her discomfort with the camera, but Casey keeps giving her the brush-off – so Annie jerks it off the wall. Meanwhile, Hank tries to locate Gina, but Julie's the only one who knows that she's returned to her native homeland. Jack passes himself off as a doctor to get into the doctors' lounge – but he ends up in surgery.

Casey tells everyone that they got fabulous gifts for Christmas, so they go out of their way to get her something nice. But when the box arrives, she finds that it's filled with padded hangers. Meanwhile, Jack is forced to play Santa in the hospital - though he later plays Santa out of the goodness of his heart; and Hank realizes that he had made arrangements to work on Christmas months prior.

Jack's son visits and announces he is going to Guatemala with the Peace Corps -- a decision that doesn't sit well with Jack. Meanwhile Hank, worn out from being a new parent, oversleeps and doesn't get the baby to the babysitter. Instead of letting Gina think he's irresponsible, he convinces his co-workers to tend to the baby without letting Gina find out.

Jack and Paco sneak off to Bassau on Jack's jet, only to be hijacked by a disgruntled employee; Casey loses a contact lens but is too vain to wear her glasses.

Hank throws a Superbowl party, which all his coworkers attend... including Jack, who gave up his box seats to attend. But a bounced check leaves Hank without TV and Paco injured when he tries to illegally hook up cable. So the friends settle on an evening of karaoke.

The staff has to come in for half a day to take a seminar on proper waste disposal because Jack's been throwing hazardous waste in the regular trash bins. Jack, as a ""volunteer,"" worms his way out of showing up, and rubs everyone's noses in it. So Luke tells Jack that he may have been contaminated by a toxic substance, and cons him into spending time in a plastic bubble... wearing only a diaper. Meanwhile, Annie's hawking chocolate for her son, and Hank agrees to buy two cases – but he can't even afford one bar.

Julie arrives late for work because she spent the night with the parking lot attendant. Jack suddenly becomes smitten with Julie when rumor spreads (and gets twisted) that Julie had sex in the parking garage. For fun, Hank sneaks up on Luke and winds up getting punched. Hank becomes the hospital joke and loses his self-confidence – and his ability to gain an erection.

Geraldo shows up as a patient at the hospital, and everyone is giddy with excitement -- except Jack, who's sure the journalist has shown up to do an expose' on him. So Jack tries to get Paco to take incriminating photos of Geraldo for blackmail purposes. Turns out Geraldo really is there for a story -- about the mysterious packages of laundry that keep being placed in the dumpster.

Jack ""donates"" $20,000 for the new maternity wing in hopes of getting Annie transferred. But he only ends up getting himself transferred -- to the morgue.

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Hanks father arrives and reveals that he's gay. Hank freaks out at first, but feels bad about it, so he attends his father's retirement party -- where he outs his Dad to all his associates. Meanwhile there's someone stealing food from the break room fridge and Julie sets out to find the culprit -- which turns out to be Jack.