A lone American manages the new call center of an American novelties company in Bombay and must explain American popular culture to his employees as he tries to understand Indian culture.
The best episode of "Outsourced" season 1 is "Pilot", rated 6.7/10 from 213 user votes. It was directed by Ken Kwapis and written by N/A. "Pilot" aired on 9/23/2010 and is rated 0.2 point(s) higher than the second highest rated, "The Measure of a Manmeet".
American Todd Dempsy moves to India to head up a call center for a novelties company. After meeting his eccentric employees, Todd realizes he has to teach them about American culture in order to help them sell the humorous products from the company's catalog.
Director: Ken Kwapis
Writer: N/A
Performance is low and the boss tells Tod that somebody has to be fired, and it appears that Manmeet is the one who will get the ax, although Gupta is convinced that he will be the one.
Director: Victor Nelli Jr.
Writer: Paul A. Kaplan, Mark Torgove
Todd and Charlie try to set up a double date with Asha and Tonya, but things do not go off exactly as planned.
Director: Gail Mancuso
Writer: N/A
Rajiv makes up a fake holiday to get Todd out of the office so he can pretend he's managing the office in order to impress his future father-in-law. Elsewhere, Manmeet, Gupta and Madhuri seek help with a revenge plot.
Director: N/A
Writer: Linda Videtti Figueiredo
Todd is confused when an employee files a sexual harassment claim against him because he doesn't know what he has done.
Director: Ken Kwapis
Writer: Michael Pennie
Todd holds a Halloween party at the boarding house where he is now forced to live by the company because of cutbacks, which is part of his plan to get close to Asha.
Director: Michael Lehmann
Writer: Lee Sung-jin
Todd and Manmeet launch a plan to get Todd considered for Asha's arranged marriage, while Gupta gets Charlie hooked on a nasty local addiction.
Director: N/A
Writer: N/A
Todd hooks up with Tonya in the office while his workers are all off celebrating Diwali.
Director: Linda Mendoza
Writer: N/A
A monsoon threatens to spoil Todd's plans to get the office so that he can reach a sales quota on Black Friday in order to win a trip to Hawaii for his parents.
Director: Reginald Hudlin
Writer: N/A
Todd finds a place to watch the Kansas City Chiefs game, but an upset stomach causes him to miss the game and get homesick. Rajiv takes advantage of Todd's absence to make drastic changes in the office.
Director: John Putch
Writer: N/A
Todd tries to encourage Madhuri to audition to become a Bollywood performer, but Gupta takes him up on the offer instead. Meanwhile Charlie volunteers to fix the phone lines in Todd's office after the technician requests a bribe.
Director: John Scott
Writer: Geetika Lizardi
Charlie spies on Tonya to find out if she's seeing anyone, and discovers that she is--and it's not Todd. Meanwhile, Rajiv tries to make sure that he gets a good evaluation from his employees.
Director: Victor Nelli Jr.
Writer: N/A
Todd sets up a corporate retreat for his employees, but the train breaks down on the way to the site. Meanwhile, Tonya tries to help Charlie find a date.
Director: Victor Nelli Jr.
Writer: N/A
Todd leads anger-management training to improve the staff's customer-service skills, but he's surprised to learn that Gupta is in need of the most help. Elsewhere, Madhuri receives a Valentine's Day gift from a secret beau.
Director: N/A
Writer: N/A
Todd's boss, Jerry, visits India with his mind set on partying. But while babysitting a drunk Jerry, Todd ends up in trouble with Tonya. Elsewhere, Charlie asks Gupta to teach him about Indian culture after he's deemed culturally insensitive by human resources.
Director: Matt Shakman
Writer: Terry Mulroy
Todd finds the perfect telemarketer and gives him a job, only to have Tonya steal him away.
Director: Dennie Gordon
Writer: N/A
Todd fights with another company that cut off All-American Novelties' access to the air conditioning in the building, while Rajiv tries to find an original way to propose to his girlfriend.
Director: Victor Nelli Jr.
Writer: Michael Pennie
Charlie helps Manmeet make a video to impress his American Internet girlfriend, and Gupta files an abuse complaint against Rajiv.
Director: Troy Miller
Writer: Paul A. Kaplan, Mark Torgove
Todd gives Charlie a job after the company he works for goes out of business, and Rajiv uses Gupta to help try to trick a charity into paying for his honeymoon.
Director: Kevin Dowling
Writer: Linda Videtti Figueiredo
Tonya's mom visits once again, and Todd is determined to make a better impression this time around. But Todd soon discovers a secret about the woman that complicates his goal. Elsewhere, Madhuri reads her coworkers' palms.
Director: N/A
Writer: Lee Sung-jin
Todd and Charlie decide to throw Rajiv an American bachelor party for Rajiv during his wedding, and Manmeet tries to make a good impression as his first meeting with his American girlfriend approaches.
Director: N/A
Writer: N/A
A wedding to remember in the season finale.
Director: Victor Nelli Jr.
Writer: N/A