Manager Lance's secret weapon, new recruit and graduate Christopher, looks like he's more likely to be a damp squib, so it's up to 'Sales Professionals' Ashley, Jerwayne and Janine to teach him some tricks of the trade, ensure that all threats are neutralised, all enemies defeated, and that every mug punter within five square miles gets locked down to the worst, most expensive mobile phone contract known to mankind.

New Man has got himself a date with a Sutton High Street girly – Jerwayne and Ashley have got some science to drop on Christopher before he can represent PhoneShop in the linking game. Jerwayne has girl issues of his own, namely with owl girl. And Lance has his own flirtation irritation on an electronic tip. Meanwhile, Janine is determined and focussed on the business: time to present her 40 weeks worth of work dossier.

The arrival of area manager and general wasteman, Razz Prince, at the store sets everyone on edge. And as if that isn't enough, someone has called Lance boring. The Store Manager attempts to prove to the staff that he's one of the most fun people on the high street. PhoneShop Sutton is also blessed with a visit from the High Street's biggest joker who gets the crew hyped up for a big night out.

Super sales Wednesday? Pffft, whatever. No matter how you dress it up a family fun day is a family fun day, face paints and all - and it's not the kind of day that they kings of Sutton High Street enjoy. As New Man, Christopher has to Bear-suit up and go street fighting while Jerwayne, Janine and Ashley hold things down on the shop floor. All manner of other dramas start to show the team that they are losing respect on the High Street. There is even talk of getting a security guard. This cannot happen.

For the first time in years, someone other than Little Gary Patel is in with a chance of being top salesman of the month. As the boys vie for position, Janine moons over her new boyfriend, Don.

Lance is off on his second honeymoon. Janine is in charge and teaching Christopher to go the extra mile for his customers, and Ashley has got a date with a soldier - what's the worst that can happen?