Tess guides Monica on her first assignment as a case worker after being promoted from search and rescue. On the southbound bus, she befriends David Morrow, a young boy who tells her that his mother and sister died in a car accident. After helping David fend off some bullies, Monica escorts him home. There she meets his father, Nick a police detective who is looking for a live-in nanny. Monica is hired on the spot, but soon has a chance encounter with Adam, the Angel of Death, who informs her that although David's sister, Katie died of crib death, his mother is very alive. Confronting the child with his untruth, Monica learns that his guilt-wracked mother left home afterwards and hasn't returned. She promises to bring his mother home and sets out to find her in Hewitt, leaving David is Tess's care. In a seedy cafe, Monica befriends two waitresses, and mistakes one of them as David's mother. She arranges a meeting between Ruth Ann and Nick, which backfires when the police office

7 year-old Mickey has been despondent since his mother's recent death. He lives with his Aunt Val and his older brother Ryan. When Ryan learns that Guy Garfield, the star of Mickey's favorite television show ""The Avenging Angel,"" will be appearing at an Angel Convention in Portland, he goes there in the hopes of persuading Guy to help his brother. Guy makes a grand appearance by way of his ""golden ladder"" which takes him back and forth to Heaven on his weekly series to cheering fans. But Monica and Tess have observed the real Guy, a boozing womanizer who is anything but angelic. Ryan stretches the truth and asks for help for his ""dying"" brother. Guy graciously agrees, milking the moment for all its worth. But once he's offstage, he makes it clear to Monica (who's filling in as his assistant) that he has no intention of keeping his promise. Monica decides to keep it for him by driving an unsuspecting Guy to the rural town where Mickey lives. Once Guy realizes he's been ""kidnapp

Substituting for a fellow angel, Andrew unwittingly draws a bidding war at a bachelor auction for charity. The angels serve up an elegant meal and an important life lesson.

In the middle of the African desert, Andrew snaps photographs of Sudanese slaves in the hot sun. Back in the United States, young Thomas Cooper is upset that his mother, Senator Katherine Cooper, has to return to Washington D.C. Monica is horrified to see the pictures that Andrew took, and wonders why the angels aren't in the Sudan. Tess indicates that Thomas is the little child that will lead them there. In Washington, Dr. Joseph Akot, working with Andrew and Monica, approach Kate about the problem of slavery in the Sudan, but Kate, espousing the Sudanese government's position, denies its existence. They persuade her, however, to keep the pictures and reads Dr. Joe's letter, which says that slaves can be bought and sold for fifty American dollars. Thomas is moved by one of the pictures in particular, of a small Sudanese boy, who Thomas names Sam after his older brother who died before Thomas was born. Thomas pleads with his mother to rescue Sam, but tells him that the issue is

Celine sits at the grave of her friend Petey Carmichael giving him an update of the things that have happened since his death. She tells Petey that his mother, Audrey, hasn't been doing too well since he left, she refuses to compose music and she drinks frequently. Celine asks Petey if he can send some angels to help her. Tess and Monica reminisce about Audrey. Tess tells Monica that Audrey hasn't forgiven them for helping her day goodbye to her Petey. Since Audrey refuses to see Tess, Monica, and Andrew, another angel, Emma is assigned to Audrey. Emma, a very fastidious angel, rents a room from Audrey and immediately begins spring cleaning the cluttered house. Meanwhile, Andrew is assigned to Liz, a tough and demanding radio talk show host who has lost a child, though may years ago. Andrew proposes a series of radio shows on addiction. At the same time, Monica begins to appear in Audrey's dreams, repeating the phrase, ""That's what makes you strong."" The next day, Audrey begi

Joe Greene returns to his brother Russell’s home where his son is living. On the drive, he causes an accident that kills two people and puts a child in the hospital. He does not tell anyone. The crossover continues on Promised Land S02E01 The Road Home (II).

The angels must help some homeless children who have banded together to be a family. They need a secure place to live and to find their faith again.

When parental superstition threatens the career of a budding Broadway actress, the angels step in to redirect the faith of both mother and daughter.

Monica is assigned to accompany a group of U.S. businesspeople to China to negotiate a merger. An employee is reluctant to go due to a secret from her past.

Jean risks her life by trying to find her daughter in China.

Late one night in New York City, a desperate Monica hails a cab and demands that Merl, the driver, take her to the Queensborough Bridge, she says if she doesn't reach the bridge by 10 pm, someone will die. Flynn Hodge, the proprietor of Flynn's Bar and Grill also hops in the cab, claiming Monica hasn't paid her dinner bill. Tess and Andrew watch from the curb, noting that Monica is having a really bad day. in the cab, Monica tells the man that she is an angel and that they think she is crazy. Monica reminds Flynn that it was something he did earlier in the day that led to this desperate situation. Flashback to that morning, Flynn rushes to the bank to appeal a foreclosure on his restaurant. Due to Monica's poor parallel parking job, Flynn misses his meeting and, despite Monica's apologies, he yells at her. Tess counsels Monica to forgive Flynn right then rather than harbor her own anger and take it out on someone else. Meanwhile, Andrew counsels Simon to meet his estranged son

A support group for terminally ill people try to prepare themselves for their own death. Monica leads the group and helps each of them recognize what they want to do to fulfill their final wishes.

A distraught farmer in a drought-stricken community files suit against God. Tess arrives to defend, and Monica to testify. The trial teaches the farmer and everyone else in town the value of being good neighbors, and also drives home a stern lesson about the inherent folly of theodicy – an attempt to judge God by human standards.

When a developmentally disabled man's brother disappears into a blizzard on Christmas Eve, Monica comes to comfort him by reliving her experience with the famed author Mark Twain.

Monica tries to help a young mother overcome her drug addition. Meanwhile, Tess must help the parents learn not to enable their daughter in her drug life. The woman has to learn to be a real mother to her child.

The angels must help a man who is dying from Lou Gehrig’s disease learn how to find peace and help his family through the ordeal.

Robert and Brianna return to their impoverished hometown of East St. Louis for the Thanksgiving holiday. This tradition annoys Brianna, who worked hard to leave this city behind, and wishes that Robert's widowed mother LaBelle would come to their safe and wealthy neighborhood instead. Monica and Tess watch unseen as Robert welcomes in the season with a beautiful carol played on his treasured trumpet. When a local homeless man named Gabe is drawn to the music, LaBelle welcomes him in for dinner, much to Brianna's chagrin. LaBelle tells Brianna that she is happy in East St. Louis, where she knows her neighbors and volunteers at the soup kitchen. After the holiday, Robert and Brianna work hard to afford their home by selling water filters. Though money is very tight, Robert buys LaBelle a cell phone for safety reasons. She calls him late one night to tell him that a vandal has broken a window in her home, so Robert promptly leaves for East St. Louis. Hours later, Andrew, a policem

Andrew, on assignment as a sixth-grade teacher, resides over a parent-teacher night at the school. A simple game the parents plat turns into a scene when a divorced couple, Martin and Janet, argue over who better knows their son, John is humiliated in front of his classmates, but quietly hides his grief as Tess and Monica watch, unseen. As Andrew builds a relationship with John, he begins to understand the tug-of-war that is John's life. John lives with his mother and her new husband Phil, and spends the weekends with his father. When Martin and Janet do have to deal with each other, their communication is riddled with subversion and insults. One weekend while John and Martin eat pizza at a local restaurant, they run into Andrew and Monica, who describes herself as an ""advocate"", someone who helps people. When Janet arrives at the restaurant to deliver John's homework another fight erupts, and John decides that he would like to enlist Monica's services to help him divorce his par

Abby is a 71 year old widow who spends her days watching soap operas and her nights doting to her overly-attached son Phillip and his wife Judith. Monica and Tess's assignment is to help cut the apron strings between mother and son. When Monica arrives at Abby's door to collect clothes for the ""Living the Rest of My Life"" Retirement Community fundraiser, Abby is skeptical. Later, when Tess tells her about the activities that take place at ""Living the Rest of My Life,"" Abby agrees to visit to see for herself. Abby is excited to find many seniors who keep busy with all sorts of activities, though she tries to mask her enthusiasm. She meets Ramone, a young graffiti artist who serves mandatory community service hours by helping Andrew, the Community's handyman, paint the hallways. Abby also meets Lois, a retired artist and widow, who hides in her apartment angrily refusing to socialize with the other community members. Abby uses Lois and Ramone as reasons why she wouldn't want to mo

Monica suffers amnesia and meets the bitter Dr. Crayton while he's on his way to watch the execution of his wife's murderer. Later she shows him that forgiveness and faith is the only way he will achieve peace.

A man is ordered by the court to stay in his own slum apartments for two weeks. He has lost his faith and forgotten all his father taught him. Then his son is shot and no help is found in the building.

A couple expecting their first child have a baby shower at a café where Andrew is the temporary worker. Tess and Monica are Lamaze teachers. During a visit to the doctor, the parents learn their child has Down Syndrome.

The communal gathering breeds desperation at a summer camp for HIV-positive girls. The angels act quickly to stop the girls from contemplating their suicide pact.

Greg and Ellen Sawyer have been married for 19 years. Tess and Monica's assignment is to make sure they stay married well past twenty. Greg, a successful Portland developer, is often to preoccupied with his work to notice Ellen. But when securing a business deal takes precedence over their 20th wedding anniversary celebration, Ellen begins to question her marriage. When Monica, working as Ellen's assistant, helps her go through some old boxes, Ellen discovers love letters from an old boyfriend, a musician named Denny. The passionate letters reawaken Ellen's sense of romance and she begins to wonder if she made a mistake in marrying Greg instead of Denny. Meanwhile, Andrew refuses to sell Greg a lucrative piece of property that would cement Greg's plans for a waterfront condo. In the ensuing negotiations, Greg barely notices when Ellen leaves to celebrate their anniversary alone at their cabin in the woods. Instead of going to the cabin, Ellen detours to Oregon City, in hopes of

Ricky Hauk has just received the news that he's being laid off from his dead-end job as a mechanic at Al's Gas Station. Ricky vents his frustration by writing poetry on the bathroom wall, quickly erasing it before it can be preserved for posterity. Monica is hired to take inventory at the station, and she encourages Ricky to pursue his writing. When Shelley, a local college student, arrives with her snobby boyfriend Marshall, Ricky is immediately smitten. When Marshall notices Ricky's college hat, he accuses him of being a poseur, and the boys exchange words. As Marshall and Shelley leave, Ricky discovers Shelley dropped her school I.D. Later, Ricky agrees to help his little brother Joey win the Invention Convention at the College. When Shelley returns to the station in search of her I.D., Ricky claims to be a student at the college. Shelley suggests he enroll in her writing class. Ricky agrees to check it out. Ricky's mother Ellen is frustrated to find out about Ricky's plan