As society opens up, the Easter bank holiday has consequences for North West Ambulance Service. A call for a patient stuck in a forest in Cumbria takes priority.

A call to help a patient threatening to jump off a bridge requires an urgent response during a busy day shift for the staff of North West Ambulance Service.

A 999 call for a patient who has fallen from a horse in a remote area takes priority for crewmates Chris and Lee on a very busy day shift in Lancashire.

On a busy night shift in Lancashire, a call for a patient threatening to take his life by walking into the sea in Blackpool takes priority for the North West Ambulance Service.

One year on from the beginning of national lockdown, Lancashire ambulance crews attend to patients whose health problems have been bought on or exacerbated by isolation caused by the lockdown.

Crewmates Dec and Nicole are urgently dispatched to a baby who has stopped breathing, and they also attend to a 12-year-old patient with a history of being bullied.