The Dawsons’ holiday starts with a bang when Eddie has an accident and Sheron’s fashion taste is put into question. An old inheritance puts a smile Kenneth’s face. Tiger and Joey are in a party mood as Sam, the new holiday rep, takes them under her wing.

Joyce is set to make a speech in Spanish and solicits Mateo’s help. Joey thinks he’s signed up to an Ibiza trip whilst Kenneth inadvertently starts a mini-cab business. Sheron’s mother, Loretta turns up, and she’s already made an impression.

While Loretta takes Jodie back to the UK for her advert shoot, Rob tries to make use of her 5-star room, but the rest of the family have their own plans for its use.

The British Olympic Synchronised Swimming team are in the local area to train, and Joyce has managed to persuade them to stay at the Solana. Hazel, the team's strict coach, is not impressed by the poor facilities, but agrees to Joyce's idea for a gala display in the hotel pool. Liam ends up escorting the girls on a sight seeing tour along the coast. Madge is keen on Mohammed, the son of a wealthy property developer who knew Mel and Mick and Janice are surprised when they find out that she wants to marry him. Liam is unable to stop the young swimmers joining an 18 -30 booze cruise.

Madge is getting ready for her wedding to Mohammed but after Mick and Michael find Mohammed in a sports bar, they think that he is not quite what he seems. Joyce believes that somebody in the hotel is giving negative stories about the Solana to the local press and she recruits Donald and Jacqueline to spy on the staff. A trick is played on Sam by Trudy and she convinces her that she had unprotected sex with Liam while she was drunk.

We meet the holiday makers who have just arrived at the Benidorm resort. With dysfunctional families, middle-aged swingers and bickering couples it's sure to be a holiday they'll never forget.

Joyce becomes convinced that new guest Mrs Simmonds is the hotel assessor, but her attempts to impress do not start smoothly when Mrs Simmonds witnesses Joyce evicting a furious Kenneth from his salon for late payment of rent. The hotel is also playing host to underworld figures Lennie and Neville, who gave Donald a hard time when he was in prison. Mick tells his family that all of the sunbed shops Mel left them have been destroyed by fire, and an angry Madge attacks him, before being denounced in turn by Michael. Can the family set aside their differences?

Mick is unimpressed when his nice-but-dim brother Pete and his crotchety dad Stan arrive in Benidorm for Pete's stag party. Gavin thinks that Troy has dumped him so he agrees to a date with Emilio. Trudy comes up with a way to get intimate with Mateo, but her plans are scuppered by Les/Lesley. Donald takes Michael and Liam to see Jacqueline perform her erotic striptease at a local club.

Madge has been kidnapped which to Michael witnessed but can The Garveys save her in time? Elsewhere, Sam bets Trudy 20 euros to act ladylike until midnight. Joyce invites Costa Class Magazine's Hotel Critic and instructs Mateo to cook an authentic paella for him.

Chaos reigns at the Solana Hotel as Mateo and Les find it hard to keep control. Les’s son Liam is now working as the hotel‘s handyman. Gavin and Noreen are not happy after showing up at the hotel and learning their luggage has been lost. Mateo ends up reluctantly coaches Liam in the art of chatting up pretty women. Kenneth and Gavin comfort lately widowed Jacqueline but they end up getting a nasty shock when they think they have seen the ghost of Donald. Joyce Temple-Savage, the new manager of the hotel, secretly watches everything that is going on as she is determined to see the hotel become four star.

New manager Joyce organises a dance competition for the guests and everyone is eager to take part. Rehearsals are supervised by her old flame Cyril Babcock, an ageing playboy whose impatience with the talentless contestants leads to a dance-off with Mateo. Kenneth hires an assistant for the salon, but her minimal knowledge of hairdressing and English leads to an unfortunate accident with her first client. Kenneth also tries to cheer up Gavin, who is missing Troy. Janice is shocked to see an old face at the pool bar, but he seems not to remember her. What is he playing at? And will Mick turn up in time to prevent a nasty scene?

After the shock revelation about Chantelle's pregnancy, the guests can find little else to talk about.Martin and Kate take a trip into the resort centre, where they have a traumatising experience.

Martin is happy now that his marriage is back on track but Kate feels guilty as she was too drunk to remember what happened the night before.Janice becomes jealous when Suzie, the girl Mick met when buying flip flops sings karaoke, assuming she is singing to Mick.Madge accidentally gives Donald and Jacqueline the impression that she is a swinger.

A pub quiz at the hotel reveals Oracle's competitive side.Kate discusses her marriage problems with Madge.Donald tries to salvage Troy and Gavin's relationship.

The Oracle confesses to his mum that he feels the time has come to stop going on holiday with her, and Martin tells Kate that he was actually pleased she slept with Mateo. Meanwhile, the Garveys celebrate winning the quiz at the beach.

Kelly, a member of the Solana staff tells Donald and Jacqueline that she is engaged to the sexy waiter Mateo. Maeto is then seen flirting with Kate.Having now got over the shock of Chantelle having a baby, Janice begins to bond with her daughter.Geoff and his mother do a duet at the karaoke.

Everybody's back at the Solanas for more sun, sangria and swinging - including Madge's new boyfriend Mel, Didsbury's answer to Julio Iglesias.

Instead of escaping from the resort, Martin and Kate find themselves babysitting Telle's baby, Coolio. Mel abandons the idea of having a go at 'Wuthering Heights' at the karaoke night, and asks a question that shocks everyone especially Madge.

Janice tries to convince Madge not to agree to a wed a man they have only known for five minutes. Meanwhile an arm-wrestling match organised by The Oracle and his mum turns into Fight Club, offering some a chance to settle old scores.

Everyone, apart from The Oracle and Telle (who strike up an unlikely friendship), head off on a free trip to a bullfight. But they all soon discover that there's no such thing as a free trip in Benidorm!

Mateo tries to get back with his old flame, Kelly. Unfortunately Kelly's mother Sylvia is in town and she doesn't suffer fools gladly.

Janice and Mick try to make Madge and Mel have second thoughts about their wedding - but Janice says the wrong thing to Madge and she and Mel snub The Garveys.

Martin is worried as Kate has checked out and taken her suitcase. But he thinks she may have popped out to the shops.

After Mel and Madge's romantic evening stroll on the beach is very rudely interrupted, what is supposed to be the most memorable day of their lives - proceeds to become memorable for all the wrong reasons.

The holidaymakers return to The Solana with a free week's holiday as compensation for last year's hostage situation. Martin's new girlfriend wants to have a good time and leave the complex. Mel wants Mick to help him open his new mobility shop but things don't go to plan.