Chaos reigns at the Solana Hotel as Mateo and Les find it hard to keep control. Les’s son Liam is now working as the hotel‘s handyman. Gavin and Noreen are not happy after showing up at the hotel and learning their luggage has been lost. Mateo ends up reluctantly coaches Liam in the art of chatting up pretty women. Kenneth and Gavin comfort lately widowed Jacqueline but they end up getting a nasty shock when they think they have seen the ghost of Donald. Joyce Temple-Savage, the new manager of the hotel, secretly watches everything that is going on as she is determined to see the hotel become four star.

New manager Joyce organises a dance competition for the guests and everyone is eager to take part. Rehearsals are supervised by her old flame Cyril Babcock, an ageing playboy whose impatience with the talentless contestants leads to a dance-off with Mateo. Kenneth hires an assistant for the salon, but her minimal knowledge of hairdressing and English leads to an unfortunate accident with her first client. Kenneth also tries to cheer up Gavin, who is missing Troy. Janice is shocked to see an old face at the pool bar, but he seems not to remember her. What is he playing at? And will Mick turn up in time to prevent a nasty scene?

Mick is unimpressed when his nice-but-dim brother Pete and his crotchety dad Stan arrive in Benidorm for Pete's stag party. Gavin thinks that Troy has dumped him so he agrees to a date with Emilio. Trudy comes up with a way to get intimate with Mateo, but her plans are scuppered by Les/Lesley. Donald takes Michael and Liam to see Jacqueline perform her erotic striptease at a local club.

Madge has been kidnapped which to Michael witnessed but can The Garveys save her in time? Elsewhere, Sam bets Trudy 20 euros to act ladylike until midnight. Joyce invites Costa Class Magazine's Hotel Critic and instructs Mateo to cook an authentic paella for him.

The British Olympic Synchronised Swimming team are in the local area to train, and Joyce has managed to persuade them to stay at the Solana. Hazel, the team's strict coach, is not impressed by the poor facilities, but agrees to Joyce's idea for a gala display in the hotel pool. Liam ends up escorting the girls on a sight seeing tour along the coast. Madge is keen on Mohammed, the son of a wealthy property developer who knew Mel and Mick and Janice are surprised when they find out that she wants to marry him. Liam is unable to stop the young swimmers joining an 18 -30 booze cruise.

Madge is getting ready for her wedding to Mohammed but after Mick and Michael find Mohammed in a sports bar, they think that he is not quite what he seems. Joyce believes that somebody in the hotel is giving negative stories about the Solana to the local press and she recruits Donald and Jacqueline to spy on the staff. A trick is played on Sam by Trudy and she convinces her that she had unprotected sex with Liam while she was drunk.

Joyce becomes convinced that new guest Mrs Simmonds is the hotel assessor, but her attempts to impress do not start smoothly when Mrs Simmonds witnesses Joyce evicting a furious Kenneth from his salon for late payment of rent. The hotel is also playing host to underworld figures Lennie and Neville, who gave Donald a hard time when he was in prison. Mick tells his family that all of the sunbed shops Mel left them have been destroyed by fire, and an angry Madge attacks him, before being denounced in turn by Michael. Can the family set aside their differences?

When The Solana meat supplier lets Joyce down she turns to Lesley, who enlists Mateo. Mr Wu can’t help so what should they do? Joey and Tiger get some part-time work, and Jodie auditions for an advert. How is Troy keeping tabs on Kenneth & Liam?

Joyce asks Sir Henry to step in while she is at the conference in Barcelona, and Les has asked Neville from the Geordie Bar to cover for him.

Pauline is pregnant after an eventful murder mystery weekend - but who is the daddy? Cue the Oracle, who hones his sleuthing skills. Sir Henry is still standing in for Joyce.

A previously unobserved religious festival means no fun or alcohol is to be had anywhere in Benidorm, but the guests are determined to ignore it.

Concerns from the Blow and Go team and Sam for Liam's wellbeing leads to confusion when they fear he has joined a self-help group to confront his traumatic childhood.

When Baby Jesus contaminates the swimming pool with weedkiller, the guests have to be evacuated. Joyce hastily arranges a trip to the circus.

Kelly, a member of the Solana staff tells Donald and Jacqueline that she is engaged to the sexy waiter Mateo. Maeto is then seen flirting with Kate.Having now got over the shock of Chantelle having a baby, Janice begins to bond with her daughter.Geoff and his mother do a duet at the karaoke.

The Maltbys are back at the Solana and Geoff gets some terrible news from back home as his status as quiz champion `the Oracle' is revoked, and Pauline must battle her demons as her sobriety is seriously tested by the resort's all-inclusive policy. Joey and Tiger get in trouble at a local biker bar and must defeat one of the regulars in a drinking challenge to save their necks, while Blow & Go sees some big changes and Joyce goes to a property auction and has to fight it out with a surprise bidder.

With Eddie and Loretta awaiting their grandson's arrival, Sheron and Billy learn the terrifying truth when Rob and Cyd finally check in to the Solana. The wedding party are also back at the Solana, but Kenneth is noticeably absent from the crowd having become lost at sea. But there is happy endings all round when Kenneth emerges from the waves with a thrilling tale to tell. However, what will he think of Stanley and all his dental instruments of torture in Blow & Go? Elsewhere, dim-witted regular Joey checks in, but instead of going with Tiger he has come with his new Irish friend Callum.

Joyce is furious with Monty after a chaotic evening of magic, but a chance meeting with legendary entertainer Sammy Valentino might get him his job back. Meanwhile, Callum decides to go up-market and sets his sights on an older professional lady, and Eddie adds to the family discourse when he catches a glimpse of Cyd in the changing room next door. Elsewhere, Liam and Kenneth are not impressed with Jacqueline's latest old school business venture for Blow & Go, but it certainly seems to be pulling in the punters.

After the shock revelation about Chantelle's pregnancy, the guests can find little else to talk about.Martin and Kate take a trip into the resort centre, where they have a traumatising experience.

Martin is happy now that his marriage is back on track but Kate feels guilty as she was too drunk to remember what happened the night before.Janice becomes jealous when Suzie, the girl Mick met when buying flip flops sings karaoke, assuming she is singing to Mick.Madge accidentally gives Donald and Jacqueline the impression that she is a swinger.

A pub quiz at the hotel reveals Oracle's competitive side.Kate discusses her marriage problems with Madge.Donald tries to salvage Troy and Gavin's relationship.

The Oracle confesses to his mum that he feels the time has come to stop going on holiday with her, and Martin tells Kate that he was actually pleased she slept with Mateo. Meanwhile, the Garveys celebrate winning the quiz at the beach.

The Dawson family head to the Solana Resort for the first time. Eddie is already causing trouble when he nearly drowns his grand-daughter. Billy and Sheron aren't happy at all. Tiger brings his best friend Joey on holiday. Joyce is on the look-out for a new member of staff, she has to choose between efficient Amber and flirty Marcus. Troy returns to the Solana, as he, Jacqueline and Kenneth scatter Donald's ashes.

Tiger and Joey go mountain-climbing and soon have a run in with a hiker who takes exception to their seemingly loutish behaviour. The situation worsens when they realise they've forgotten to bring any water. After Pauline's relapse, the Maltbys decide to cut their holiday short and take her home on the evening flight, while romance is in the air at the Solana with both Eddie and Rob landing themselves dates, and a stranger turns up at reception asking for Mateo.

Anticipation is in the air at the Solana as Joyce and Monty's big day has arrived; however, when things go awry at the wedding, Kenneth volunteers to save the day.

When Joyce appoints Monty as the new Entertainments Manager, he plans a magical evening!